FIRE HORSE SYSTEMS

Fire Horse for electricians

When the power's out, they call until somebody picks up.

Nobody sitting in a dark house leaves a voicemail. They work down the list. We make sure you're the one who answers - and we go back through the panel upgrades you already quoted.

Get a free audit 1 888-565-6168

No contract, cancel any time, running in about a week

Storm Thursday · call log

7:20am · half the house has no power

Both trucks already loaded. Answered and slotted.

Booked

2:40pm · breaker keeps tripping

Crew in a crawlspace. Texted back in 9 seconds.

Booked

9:14pm · burning smell at the panel

After hours. Triaged as urgent, rang your on-call phone.

Booked

Illustrative example, not a real account

An HVAC shop we run this for

13 50+

Google reviews, in a matter of weeks

ECHA HVAC in Sacramento started at thirteen reviews. We asked their past customers as well as their new ones, answered everything that came in, and the count did the rest. The same review engine runs on every trade we serve - this is the shop that has been on it longest.

echahvacsacramento.com

Where electrical work leaks

Three leaks, and none of them are about your pricing.

The emergency you didn't hear

No power and a burning smell are calls that get answered in one ring or not at all. Whoever picks up first does the job, and the rest of the list never gets called back.

The panel upgrade nobody approved

Service upgrades, generators, and rewires are the tickets that carry your year. They rarely get a no. They get put off until a different truck shows up.

The small job nobody chases

A dozen outlets, a fan install, a couple of dimmers. Individually not worth a phone call, collectively a week of work sitting in your inbox.

Research on lead response is consistent about the shape of this: answering first matters more than answering best. See the sourced figures on the homepage.

Your numbers, not averages

What a week of missed calls costs you.

Use a normal week. The storm weeks make this worse, not better.

Worksheet

Run your own numbers

Walking out the door, every month

$12,346

Assumes a third of missed callers would have booked. The rest of them called somebody else. Panel and rewire quotes aren't in this figure.

Show me where it's leaking

What we install in an electrical shop

Set up for your trade, not a generic business.

1

Found

Your listing says what you do, where you work, and that you’re open.

2

Answered

Somebody picks up, or texts back in seconds. Most work is lost right here.

3

Booked

The conversation ends with a slot on the calendar, not a callback.

4

Asked

The finished job turns into a review, which feeds gate one.

5

Chased

The quote that went quiet gets asked again until you get an answer.

Miss one gate and the rest doesn’t matter. Everything below sits on one of these five.

01 · Answering

It knows a dead outlet from a burning smell.

Trained on your service area, your service call fee, whether you take panel work, and what counts as an emergency. It triages, gives the honest window, and books it. Anything it can't handle comes to you with the details already collected.

· Missed call comes back as a text in seconds

· After-hours and weekend calls answered and booked

· Knows your service call fee, so nobody is surprised at the door

· Chat and live voice on your website, same brain

Missed call · 2:40pm LIVE
Sorry we missed you - this is Bell Electric. What's happening, and what's the address?
Kitchen breaker keeps tripping. 2214 Bell Ave.
We can get someone out between 2 and 4 today. Service call is $89, waived if we do the repair. Want the slot?
Yes please
On the board 4 min · 2-4pm

Illustrative example, not a real account

Unsold quotes · last 60 days

24 open · $61,300

200 amp service upgrade

$4,900

Quoted 38 days ago · no reply

“Hi Ray - still thinking about the service upgrade? Permit turnaround is short right now and we've got install days the week of the 14th.”

Replied same day · install booked

Recessed lighting, eight cans

Quoted 21 days ago · follow-up 2 sent

$1,850

Standby generator install

Closed out · went with somebody else

$9,400

Illustrative example, not a real account

02 · Quotes you already wrote

Every unsigned upgrade quote, asked again.

A panel upgrade is the biggest number you write all month and the one most likely to go quiet. We read the open ones out of your software and follow up by text in your name until you get a yes or a no.

Same for the work a tech flagged and nobody booked - the ungrounded outlets, the double-tapped breaker, the smoke detectors.

Reads from ServiceTitan, Housecall Pro, Jobber, Workiz, or QuickBooks. Somewhere else? We'll look before you sign anything.

03 · Reviews

Asked after every job, including the ones from two years ago.

You've been in hundreds of houses and almost none of those people were ever asked. We ask them alongside your new customers, which is why the count moves in weeks rather than years.

· Check-in first, ask second - problems surface before reviews do

· Every review answered, usually within the hour

· Landlords and property managers asked once per property, not once per call

Review count and rating are the part of local ranking that responds to effort. The other two levers are your address and your categories - see the homepage.

An HVAC shop · at signup

13

Google reviews on the profile

Years of finished jobs, none of them asked.

A few weeks later

50+

Google reviews on the profile

Past customers asked alongside the new ones. Nothing about the work changed.

How this works

Start with one thing. Add the next when it's earned.

Same ladder for every trade. Most electrical shops start on Reputation and move up once the phone proves the point.

Start here

Reputation

Get found, get chosen.

  • Google Business Profile managed and kept current
  • Automatic review requests after every job
  • Every review answered, usually within the hour
  • Your best reviews posted to social
  • Monthly report showing what moved

$397/mo

Recommended

Step 2

Reputation + Response

Nothing rings out.

  • Everything in Reputation, plus:
  • Missed-call text-back within seconds
  • AI answers texts and books the job
  • AI picks up calls after hours
  • One inbox for calls, texts, email, and Facebook

$897/mo

Step 3

The Full Shop

Everything, running together.

  • Everything in Reputation + Response, plus:
  • Website hosting, monitoring, and unlimited edits
  • New service and city pages as you grow
  • Quarterly strategy call
  • Requires a website build, see below

$1,094/mo

Website build is separate: $3,500 one time, and the finished site belongs to you whether you stay or not. Hosting is included with any monthly plan. Ongoing edits and new pages are $197/mo, optional.

Electrician questions

What shop owners ask us.

Will it quote prices it shouldn't?

It gives your service call fee and ranges you approve, and nothing else. Panel and rewire pricing always waits for an electrician on site - it books the visit instead.

Can it tell an emergency from a nuisance trip?

Yes, on rules you set. A burning smell, sparking, or a dead panel goes to the top and can ring your on-call phone directly. A tripping GFCI does not.

Most of our work is commercial. Does this still fit?

The answering side does - property managers text more than homeowners do. The review engine matters less if you're mostly on bid work, and we'll tell you that rather than sell you the top rung.

Will it book jobs we don't do?

It only offers what you tell it you take on. Anything outside that gets a polite decline and a note to you, not a slot on your calendar.

Is there a contract?

No. Month to month. Cancel any time and service runs through the month you've already paid for.

Electrician testing a breaker terminal with a multimeter at an open residential electrical panel

Let's see what the missed calls are costing you.

We'll record a short video showing where the work is leaking - your profile, your call handling, your open quotes - and send it over. No call required.

Phone 1 888-565-6168
Email info@firehorse-systems.com

Get a free audit

Two minutes now, a video back within a day.

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